Expect Delays in Receiving the Application Submission Validation Email

There is currently a delay with the validation email that Grants.gov sends due to the unprecedented volume of application submissions. The validation email may take longer than Grants.gov’s standard 48 hours.

We appreciate your patience and encourage you to visit the Track My Application page (https://apply07.grants.gov/apply/checkApplStatus.faces) to check the status of your application submission. If you need further assistance please call the Grants.gov Contact Center at 1-800-518-4726 or email support@grants.gov.

Expect Delays in Receiving the Application Submission Validation Email

There is currently a delay with the validation email that Grants.gov sends due to the unprecedented volume of application submissions. The validation email may take longer than Grants.gov’s standard 48 hours.

We appreciate your patience and encourage you to visit the Track My Application page (https://apply07.grants.gov/apply/checkApplStatus.faces) to check the status of your application submission. If you need further assistance please call the Grants.gov Contact Center at 1-800-518-4726 or email support@grants.gov.

Intermittent Issues with Password Reset and Registration

There are currently intermittent issues with resetting a password and registration. We are currently working to resolve these intermittent issues. We apologize for any inconvenience this may cause you. If you experience an issue with resetting your password or registration do not submit multiple requests, please call the Grants.gov Contact Center at 1-800-518-4726 or email support@grants.gov.

April 27, 2009: High Submission Volume

There are 29 Grant Opportunities closing on Monday, April 27, 2009, including a large Recovery Act opportunity for NIH that is expected to receive an unprecedented number of applications. The submissions for these opportunities have already begun and will continue to grow as we move towards April 27. The following agencies have closings on this date; ACF, AMS, CDC, CSREE, DOE, EPA, HRSA, NIH and USAID.

Please remember to click save and submit only one time to begin the submission process. Multiple clicks on Save and Submit will not help. This will only cause an additional resource drain on the system.

After receiving your confirmation page and/or submission receipt email, it may take up to 48 hours for Grants.gov to process your application, send the submission validation email and make the application available to the grantor agency. Please be patient and allow your submissions to work through the system.

The peak hours for submission are 2:00 – 6:00 PM EDT. If you can submit outside this timeframe that will increase the speed at which you can submit.

If you need assistance please call the Grants.gov Contact Center 1-800-518-4726. Right now the wait time for your call is 31 seconds.

Grants.gov April 18 - 19 Build Successfully Deployed

The build was successfully deployed. We have made configuration changes to the system as well as implemented new functionality for applicants to track up to five Grant Tracking #s without having to login to the system.

For more detailed information on the new functionality the build communication is on the site: http://www07.grants.gov/assets/TrackApplicationEnhancement2009-SCR8719.pdf

Regards,
Grants.gov PMO

Grants.gov Scheduled Maintenance April 18 - 19

We are conducting the scheduled maintenance on April 18 - 19 in preparation for several large closings on April 27. On that day there are 27 closings including an NIH closing where they expect a high volume of submissions.

Our efforts this weekend are to improve system performance to meet this demand. By introducing new "Track my Application" functionality this will reduce the number of people logged into the system which will improve performance. Once this functionality is in place users can track up to five Grant Tracking #s without logging into the system.

Moving forward we are executing monthly builds to continue to enhance the system. The next build is tentatively scheduled for May 30 - 31. Once we finalize these dates and the dates for the upcoming builds after that we will notify the community.

Stakeholder Webcast April 15

The Grants.gov Quarterly Stakeholder Webcast is April 15 from 1:00 p.m. - 2:00 p.m. EDT. To view the webcast click here: http://www.hhs.gov/grants/webcast/index.html at 1:00 p.m. on Wednesday, April 15.

*Please note you will need the Adobe Flash Player (http://www.adobe.com) installed on your computer in order to view the live video stream. You can test your ability to view the flash video stream starting at 10:00 a.m. EDT on the day of the webcast at the address listed above. If you are unable to view this live stream in the flash format, it will be available in flash video-on-demand shortly after the broadcast.