S2S Submissions Intermittently Stuck During Processing

All:

Since the April Release, some S2S submissions have been getting stuck during processing requiring manual intervention by the Grants.gov Operations and Maintenance Team to complete the processing. Below is a detailed status update for all of you.

Issue: Some S2S submissions are getting stuck with error "Exception caught during S2SReceiving process:null" 

Cause: During the April Release, Grants.gov implemented a new XML parser based on VTD-XML version 2.10. The cause of the parsing issue is due to a bug in the VTD-XML parser, where VALID XML with namespace declarations (used and not used) found only in form elements (not found in the xml root element) caused a problem during parsing of the XML. The bug has been confirmed by developers of the VTD parser.

Frequency: Intermittent. 

Short-term fix: We are cognizant of all closings. The Grants.gov O&M staff are monitoring all submissions and manually processing stuck submissions on a regular basis. That said, there may be a delay in receiving validation, rejection, or received by agency emails.

Long-term fix: The parser is patched by the owner of the API and will resolve the issue. A fix is currently in  process of being tested.

Notes: This does not effect PDF application package submissions.

We enormously appreciate your patience and will keep you abreast of our progress.

Ed