Thứ Sáu, 4 tháng 5, 2012

Update on S2S Submissions - XML Hash Error and process:Attachment Hash Values Error

All:

If you experience the following error:

Exception caught during S2SReceiving process:Grant Application XML hash is incorrect.

Please contact our Contact Center immediately at 1-800-518-4726 or send an email to support@grants.gov stating that error issue. In the interim until we come up with a permanent fix, we are able to manually process submissions with this error type. 

(Please note: that we will not process submissions with "typical" business validation rejection messages.)

This is only a temporary work around until we are able to implement a permanent fix.

We are very close to coming up with an interim solution for the following error:

Error:Exception caught during S2SReceiving process:Attachment hash values in the Grant Application XML are out of sync with the attachment(s) sent/received 

We are developing instructions for you and your technical support to also implement these interim solutions.

Ed

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