Thứ Tư, 19 tháng 1, 2011

Stakeholder Webcast Announcement

The Grants.gov Stakeholder Webcast scheduled for today, Wednesday, January 19, 2011, from 1:00 p.m. to 2:00 p.m. EDT has been postponed until Wednesday, February 2, 2011, from 1:00 p.m. to 2:00 p.m. EDT.

We apologize for any inconvenience this may have caused our stakeholders and appreciate your continued support.

Regards,

Grants.gov PMO

Thứ Hai, 17 tháng 1, 2011

Grants.gov Operational Status Update 1/17/2011

All,

The intermittent issue regarding download of application packages noted in our return to service message at 10:40AM has now been resolved.

All Grants.gov functions are fully operational.

Grants.gov Program Management Office

Grants.gov Operational Status Update 1/17/2011 as of 10:40AM ET

The Grants.gov production system was returned to service as of 10:30 am ET today. All functions are operating normally (including S2S, search and application submissions).

However, we want to advise you of an intermittent problem that occurs when downloading a PDF package for a posted grant opportunity (i.e., when downloading the initial application package to begin completing the forms). Users who click on the link to download the package may receive a “0 KB” file rather than the application package. If that should happen, the user should wait a few minutes and try the download again. We are bringing the system up while we research this intermittent issue so users who need to submit time-critical application packages can do so. Again, application submission is working normally and is not affected by this intermittent issue.

Thank you for your patience as we installed these necessary security patches. We will let you know when the intermittent package download issue is resolved.

Grants.gov Program Management Office

Grants.gov Operational Status 1/17/2011

Grants.gov production and AT07 training environments were down for scheduled maintenance yesterday to install a number of security-related software patches. Due to unexpected technical difficulties, both environments remained down through the night as our technical team worked on issues. The AT07 environment is now back in service. The production environment remains down for resolution of a final issue discovered during testing and we ask that you do not attempt to access the system. At this time, we do not expect a lengthy further delay in returning the production system to service. We will provide further information as it becomes available.

We regret any inconvenience you may have experienced from this extended downtime.

Grants.gov Program Management Office

Thứ Tư, 12 tháng 1, 2011

System Maintenance to Production and Training AT07 - January 16, 2011

Grants.gov will conduct system maintenance on the Production and Training AT07 environments on Sunday, January 16, 2011 from 10:00 AM – 9:00 PM ET.

Both environments will be unavailable during this period as we will be implementing a number of maintenance patches.

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