Last evening, April 27, between 7:45 and 9:45 p.m. EDT submissions were not being processed through the system as a result of the SAN device capacity limitation. The SAN device is used for storing queued submissions, the device ran into an upper limit on UFS Solaris Operating System and halted submission acceptance. The system was unable to create new directories to accept incoming submissions. Corrective action has been taken.
From April 20 – 27 we processed over 28,000 applications. In this eight day period alone we surpassed the total monthly submissions for each month in FY 09, with the exception of March, when we processed 36,253 submissions. On April 27 we processed 8,392 applications, the largest one day submission total, surpassing the April 24 record high of 5,973.
On April 27 the Contact Center received 2,065 calls which was the third highest volume of calls we have received to date.
Form in Form submissions are taking greater then 48 hours to validate. We are working to validate all submissions within the 48 hour validation process.
Regards,
Grants.gov PMO
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