The problem causing some applicants to intermittently receive false “VIRUSDETECT” errors over the last few days was identified and fixed last evening. We have been monitoring the system today and it is operating normally. We will continue to monitor the system closely over the next several days to ensure that the issue is fully resolved. Applicants should submit applications to the system as usual. Should an applicant encounter VIRUSEDETECT errors, please contact the Grants.gov Contact Center at 1-800-518-4726. We have directed the Contact Center to escalate any VIRUSDETECT error issue received to our developer so they can be dealt with immediately and ensure that all applicants are able to successfully submit.
Regards,
Grants.gov Program Management Office
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