ALERT: Grants.gov e-mail Notifications

Grants.gov is currently experiencing an intermittent issue with the e-mail notifications applicants receive after submission. We have received notice that a few applicants have gotten conflicting e-mail notifications.

1. Applicant receives the Grants.gov Submission Receipt e-mail
2. Next the applicant receives; Grants.gov Rejection Notice for Application with a list of errors
3. Next the applicant receives the Grants.gov Submission Validation Receipt for Application e-mail

The applicant has received the third validation e-mail without correcting any errors listed in the Rejection Notice e-mail. The Grants.gov system is re-processing the applications at which time they are being successfully validated, hence the applicant receiving the Validation Receipt e-mail.

The applications are processed and successfully received in the Grants.gov system.

We have only received a few of these instances and are currently researching the issue. The Contact Center is on alert for such contacts. We will provide you with more information once we determine the root cause.

Regards,
Grants.gov PMO