Applicants are experiencing issues logging into the system. One of the causes of this is the large volume of users on the system. The increase is causing error messages and intermittent inability to log in.
The Grants.gov Contact Center call volume is three times above normal so when you call the Contact Center to report your issue you will experience delayed wait times. We are in the process of bringing 25 additional Custoemer Support Representatives on the phone once training is complete which should alleviate the wait time.
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AT07 is being restarted. We apologize for this inconvenience. Ed
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